Patient Transfer Porter / Senior Patient Transfer Porter (Singapore General Hospital)

ISS FACILITY SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare service provider is seeking a Senior Patient Transfer Porter to deliver exceptional patient transport services in a hospital environment. The role involves supervising junior staff, ensuring safety and compliance with health regulations, and engaging with a range of stakeholders to meet their needs. The ideal candidate should possess strong interpersonal skills and a commitment to quality service.

Qualifications

• Minimum 'O' Levels / ITE Cert.
• Basic IT knowledge required.
• Prior experience preferred for senior role.

Responsibilities

• Perform portering services for patients in a safe manner.
• Deliver and collect items within the hospital environment.
• Provide coaching and supervision for junior team members.

Skills

Customer focused

Effective team building

Results driven

Education

Minimum O Levels / ITE Cert

Tools

Basic IT knowledge

Job description

KEY RESPONSIBILITIES

• Perform portering services for patients to and from the wards/ specialist clinics/ departments/ external centres in a safe and professional manner.
• Deliver and collect medical/patient records, specimens, medications or any other items within a hospital environment.
• Comply with quality service, safety and health requirements of ISS and customers.
• Build strong relationships with stakeholders and anticipate their needs.
• Implement productivity related initiatives
• Provide coaching & supervision of junior or new team members (for Senior position)

REQUIREMENTS

• Minimum "O" Levels / ITE Cert
• Day and Night shift available
• Basic IT knowledge is required to handle e-system, computer, smartphones.
• Able to handle difficult customer.
• Candidates who have prior similar experience will be considered for the Senior Patient Transfer Porter role
• Able to lead a team (for Senior position)

KEY BEHAVIORS

• Build effective team
• Customer focused
• Drive results
• Ensure accountability