Patient Service Officer - Therapist (Dermatology Clinic)

HMI MEDICAL CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare clinic in Singapore is seeking a Patient Service Officer - Therapist to join their team. The role involves patient registration, assisting during consultations, and managing billing processes. Suitable candidates should have 1-2 years of experience in the healthcare sector and possess strong interpersonal skills.

Qualifications

• 1-2 years of experience in the healthcare industry.
• Experience in clinical duties is advantageous.
• Ability to work in a fast-paced environment.

Responsibilities

• Perform patient registration and data entry.
• Assist doctors during consultations and treatments.
• Handle billing and payment collection.

Skills

Interpersonal skills

Time management

Adaptability

Tech-savvy

Job description

One of our specialist clinics - Dermatology, is currently looking for a Patient Service Officer - Therapist to be part of the team.

The successful candidate will be performing the following duties, but not limited to:

• Perform registration: key in patients’ data and register in the system.
• Generate bill estimate of procedures and treatment.
• Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
• In charge of procuring stock and tracking of supplies relating to treatment and procedures.
• Assist doctor during consultation and treatment.
• Perform therapist duties and treatment in accordance to doctor’s treatment plan.
• Follow up of patient’s post treatment care.
• Booking of appointment in the system.
• Assist in training and guiding new and junior staff.
• Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
• Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

• Has 1-2 years of experience in healthcare industry
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
• Able to work in fast-paced environment.
• Tech-savvy
• Good interpersonal skills, a good team player and has good time management skills.
• Willing to learn and ability to adapt are key attributes for this role
• 5.5-day work week, office hours.