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An established industry player in healthcare is seeking a dedicated Patient Service Associate to provide exceptional frontline services in a clinical setting. This role involves managing patient registrations, appointment bookings, and maintaining patient relations to ensure a seamless experience for patients and their families. The ideal candidate will possess strong administrative skills and a commitment to delivering quality service. Join a team that values professionalism and patient care, where your contributions will directly impact the well-being of the community.
The Patient Service Associate provides quality frontline services to patients and their family members in a clinical setting, such as Specialist Outpatient Clinics. Core duties include patient registration, appointment bookings, medical records management, and cashiering. He/She also manages front-line patient relations, performs financial counselling, and assists medical professionals to facilitate care delivery. Ensure patient needs are attended to.
Responsibilities include: