Patient Service Associates (Outpatient Clinics)

Singapore General Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare institution in Singapore seeks a dedicated Patient Care Assistant to support doctors during patient consultations. The role involves managing appointments, facilitating patient visits, and ensuring a smooth service experience. Ideal candidates should possess at least GCE 'N' Level qualifications and have prior experience in customer service or healthcare.

Qualifications

• GCE 'N' Level qualification.
• Experience in customer service or healthcare is an advantage.
• Ability to manage scheduling and patient inquiries.

Responsibilities

• Assist doctors in consultation rooms.
• Schedule patient appointments and complete billing.
• Attend to patient enquiries.

Skills

Customer Service

Communication

Education

GCE 'N' Level

Job description

Job Description

You will assist the doctors in the consultation rooms, when doctors review patients and/or provide treatments to patients. You will also be required to facilitate the patients’ visits by scheduling appointments, completing billing transactions and attending to patients’ enquiries.

Job Requirements

• At least GCE ‘N’ Level qualification
• Applicants with work experience in the customer service/healthcare industry will have an advantage
• A lternate Saturday half day work