Patient Service Associates (Outpatient Clinics)

KK Women's & Children's Hospital; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare institution is seeking a dedicated individual to support doctors in a vibrant hospital environment. This role involves assisting in patient consultations, managing appointments, and ensuring a seamless experience for patients. As part of a team committed to clinical excellence, you will play a vital role in delivering compassionate care. If you have a passion for healthcare and customer service, this opportunity offers a chance to contribute to a leading institution known for its commitment to innovation and patient satisfaction.

Qualifications

• GCE ‘N' Level qualifications required.
• Experience in customer service/healthcare is advantageous.

Responsibilities

• Assist doctors in consultation rooms during patient reviews.
• Facilitate patient visits by scheduling appointments and handling inquiries.

Skills

Customer Service

Communication Skills

Scheduling

Education

GCE ‘N' Level

Job description

Company description:

KK Women's and Children's Hospital has evolved over the decades, since its founding in 1858, into a regional leader in Obstetrics, Gynaecology, Paediatrics and Neonatology. Today, the 830-bed hospital is a referral centre providing tertiary services to handle high-risk conditions in women and children. More than 400 specialists adopt a multi-disciplinary and holistic approach to treatment, and harness the latest innovations and technology for the best medical care possible. As an academic healthcare institution, KKH believes that world-class clinical training and research are imperative in raising the standard of care. Hence, the Hospital has adopted a culture of innovation as it strives for world-class clinical leadership. As we continually raise the bar on clinical excellence, we are sensitive to our patient's needs for a pleasant hospital experience; one where they receive seamless service and enjoy the warmth of compassionate care in a healing environment.

Job description:

Job Description

You will assist the doctors in the consultation rooms, when doctors review patients and/or provide treatments to patients. You will also be required to facilitate the patients' visits by scheduling appointments, completing billing transactions and attending to patients' enquiries.

Job Requirements

• At least GCE ‘N' Level qualifications
• Applicants with work experience in the customer service/healthcare industry will have an advantage