Patient Service Associates (Outpatient Clinics)

Singapore National Eye Centre; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established healthcare institution is seeking dedicated individuals to assist doctors in consultation rooms and facilitate patient visits. This role involves scheduling appointments, managing billing transactions, and addressing patient inquiries. Join a dynamic team that values customer service and patient care, and be part of a rewarding environment where your contributions make a difference in the lives of patients. If you have a passion for healthcare and excellent communication skills, this opportunity is perfect for you.

Qualifications

• At least GCE 'N' Level qualifications required.
• Experience in customer service or healthcare is advantageous.

Responsibilities

• Assist doctors in consultation rooms during patient reviews.
• Schedule appointments and handle billing transactions.

Skills

Customer Service Skills

Communication Skills

Education

GCE 'N' Level

Job description

KK Women's and Children's Hospital Pte. Ltd.

Job Category: Ancillary

Posting Date: 1 Apr 2025

Job Description

You will assist the doctors in the consultation rooms, when doctors review patients and/or provide treatments to patients. You will also be required to facilitate the patients’ visits by scheduling appointments, completing billing transactions and attending to patients’ enquiries.

Job Requirements

• At least GCE ‘N’ Level qualifications
• Applicants with work experience in the customer service/healthcare industry will have an advantage