Patient Service Associate/Supervisor - Friendly Working Environment #SEEK

Healthway Medical Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking front-desk staff for various roles in their clinics. Responsibilities include patient registration, appointment bookings, and administrative duties, ensuring a high-quality patient care experience. Full-time and part-time positions are available, catering to individuals with good interpersonal skills and a customer-service focus.

Qualifications

• Good interpersonal communication skills are essential.
• Excellent customer-service mindset required.
• Prior experience in healthcare preferred.

Responsibilities

• Perform front-desk duties including patient registration and appointment booking.
• Assist doctors with chaperoning and simple procedures.
• Administer claims submissions and conduct stock takes.

Skills

Interpersonal communication skills

Customer service

Multi-tasking

Education

Minimum 'O' levels or equivalent

Job description

Responsibilities:

• Perform front-desk duties such Patient Registration, Booking Appointments, Dispensing Medicine, Billing and Payment Collection
• Attend to enquiries
• Assist Doctors with chaperone and simple procedures
• Administrative duties such as claims submission, stock take and Clinic audit
• Deliver high quality of patient care experience
• Other duties as assigned

Requirements:

• Minimum 'O' levels or equivalent
• Good interpersonal communication skills
• Excellent customer-service mindset
• Able to multi-task and work in a fast-paced environment
• Prior experience in a healthcare setting would be an advantage.
• Candidates with more experience may be appointed to a senior role.
• Full Time and Part Time role available.
• Full Time staff need to commit 44 hours per week, on 5.5/6 Days work week.
• Able to commit over the weekends and night sessions.
• Candidates with more years of experience can be consider as Patient Service Supervisor/ Assistant Service Supervisor.