Patient Service Associate/Supervisor - Friendly Working Environment #SEEK

Healthway Medical Group; Singapore; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking dedicated individuals for front-desk roles. This position involves patient registration, appointment management, and providing high-quality patient care. Ideal candidates will possess strong interpersonal skills and a customer-service mindset, thriving in a fast-paced environment. Opportunities for both full-time and part-time roles are available, with the potential for advancement into supervisory positions for those with more experience. Join a team committed to delivering exceptional healthcare experiences.

Qualifications

• Minimum 'O' levels or equivalent required.
• Good interpersonal and customer service skills essential.

Responsibilities

• Perform front-desk duties including patient registration and appointment booking.
• Assist doctors with chaperone tasks and simple procedures.

Skills

Interpersonal Communication Skills

Customer Service Mindset

Multi-tasking

Education

'O' Levels or Equivalent

Job description

Responsibilities:

• Perform front-desk duties such Patient Registration, Booking Appointments, Dispensing Medicine, Billing and Payment Collection
• Attend to enquiries
• Assist Doctors with chaperone and simple procedures
• Administrative duties such as claims submission, stock take and Clinic audit
• Deliver high quality of patient care experience
• Other duties as assigned

Requirements:

• Minimum 'O' levels or equivalent
• Good interpersonal communication skills
• Excellent customer-service mindset
• Able to multi-task and work in a fast-paced environment
• Prior experience in a healthcare setting would be an advantage.
• Candidates with more experience may be appointed to a senior role.
• Full Time and Part Time role available.
• Full Time staff need to commit 44 hours per week, on 5.5/6 Days work week.
• Able to commit over the weekends and night sessions.
• Candidates with more years of experience can be consider as Patient Service Supervisor/ Assistant Service Supervisor.