Patient Service Associate, Radiology

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution is seeking a customer service representative to deliver excellent frontline services. Responsibilities include patient registration, appointment scheduling, cashiering, and administrative support, suitable for candidates with a diploma or GCE ‘O’ Level and relevant experience.

Qualifications

• 2 years' relevant experience in customer service or healthcare.
• Prior experience in healthcare, hospitality, or customer service is advantageous.
• Able to perform shift duties, including weekends and public holidays.

Responsibilities

• Provide customer service including registration and appointment scheduling.
• Conduct cashiering and financial counselling to patients.
• Provide general administrative support to the department.

Skills

Customer-oriented

Communication skills

Interpersonal skills

Proficiency in MS Office

Education

Diploma or GCE 'O' Level

Job description

You will provide excellent frontline customer service which includes registration, appointment scheduling, cashiering as well as financial counselling to patients. In addition, you will provide general administrative support to the department.

Requirements

• Diploma or GCE ‘O’ Level with 2 years’ relevant experience

• Prior experience in healthcare, hospitality or customer service industry will be advantageous

• Proficient in MS Office applications

• Customer-oriented with good communication and interpersonal skills

• Able to perform shift duties including weekends and public holidays