Patient Service Associate - (Public Healthcare, 5 Days Office hours) #HCL

Recruit Express Pte Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player in the healthcare sector is seeking a Patient Service Associate to provide exceptional service to patients. This role involves performing triage, managing front-desk operations, and assisting with medication dispensing. The ideal candidate will possess strong interpersonal and communication skills, with a passion for learning and working in healthcare. Join a dedicated team where your contributions will directly impact patient care and clinic operations. If you are meticulous, independent, and able to multitask, this is an excellent opportunity to grow in a supportive environment.

Qualifications

• Minimum GCE N / 'O' level or equivalent in a related field.
• Good interpersonal and communication skills are essential.

Responsibilities

• Attend to patients courteously and perform triage and registration.
• Responsible for front-desk duties including appointments and billing.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Multitasking

Attention to Detail

Education

GCE N / 'O' level

NITEC

Diploma in related field

Job description

Patient Service Associate - (Public Healthcare, 5 Days Office hours) #HCL

Job Responsibilities:

• Attend to patients courteously upholding quality service standard
• Perform triage and registration
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems.
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Chaperoning doctor for patient examination
• Assist to prepare and dispense medication
• Top up medications and assist in stock taking as required
• Responsible for the cleanliness of the clinic facilities, including regular wipe down/cleaning.
• Any other duties as required

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Passionate to learn and work in the Healthcare sector
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)