Patient Service Associate (Outpatient Paediatric Clinic)

Singapore General Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent healthcare institution is seeking an 'Assistant aux consultations' to support doctors and enhance patient care. The role includes managing appointment schedules, assisting during consultations, and addressing patient inquiries. Ideal candidates will possess at least a GCE ‘N’ Level qualification, with customer service experience being an advantage.

Qualifications

• At least GCE ‘N’ Level qualification.
• Experience in customer service/healthcare is an advantage.

Responsibilities

• Assist doctors during patient consultations.
• Facilitate patient visits by scheduling appointments and handling inquiries.

Skills

Customer Service

Education

GCE ‘N’ Level

Job description

You will assist the doctors in the consultation rooms, when doctors review patients and/or provide treatments to patients. You will also be required to facilitate the patients’ visits by scheduling appointments, completing billing transactions and attending to patients’ enquiries.

Job Requirements

• At least GCE ‘N’ Level qualification
• Applicants with work experience in the customer service/healthcare industry will have an advantage
• May be required to perform a lternate Saturday half day duty