Patient Service Associate (Inpatient Ward)

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking individuals to handle patient admissions and other administrative tasks in a hospital setting. Candidates should possess at least a GCE 'O' Levels qualification and be skilled in Microsoft Office. The role involves customer service, operational readiness, and multitasking in a fast-paced environment, with additional preference for those with experience in hospitality or service industries.

Qualifications

• Minimum GCE 'O' Levels qualification or equivalent.
• Proficient in Microsoft Office and familiarity with SAP is advantageous.
• Must be a team player with good communication skills.

Responsibilities

• Handle admission, discharge, and transfer of patients.
• Manage stock inventory within the assigned ward.
• Provide basic financial counselling to patients when requested.

Skills

Communication

Customer Service

Interpersonal Skills

Multitasking

Education

GCE 'O' Levels or equivalent

Tools

Microsoft Office

SAP

Job description

About The Role

• Handle admission, discharge and transferring of patients into wards, which includes creating and maintaining proper personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure ward’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Manage stock inventory within the assigned ward.
• Provide chaperone assistance to doctors / nurses and prepare consultation documents.
Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

What We Are Looking For

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage

Working Location

Public Healthcare Facilities

Who We Are

PeopleSolve is an international search firm recruiting experienced and qualified nurses and healthcare professionals from around the world. Our program is specifically designed to help Singapore & internationally educated nurses and healthcare professionals succeed permanently in our strategic partners healthcare organizations in Singapore and beyond.

Since our beginning in 2021, we have helped 6,000 + nurses and healthcare professionals, both full time and part time, to secure placements in key healthcare locations including hospitals, clinics, community care centers, testing and vaccination centers.

At PeopleSolve, we specialize in recruitment and outsourcing solutions for the healthcare industry.

Cyrus Thong

Registration No.: R24122254

PeopleSolve Pte Ltd

EA Licence No.: 21C0695