Patient Service Associate (Inpatient Ward)

• Location: Central (Walking distance to MRT)

• Working Hours:

  • Rotating Shifts:

    • Morning: 8:00 AM – 4:00 PM

    • Afternoon: 11:00 AM – 8:00 PM

  • 5-day work week (40 hours per week)

• Salary up to $2,900 + shift allowances + AWS + Variable bonus

• Good benefits and working culture

• 1 year renewable / convertible contract

Job Responsibilities

• Admissions, Discharges, and Transfers:

  • Handle the admission, discharge, and transfer process for patients in the ward.

  • Ensure accurate and timely updates to patient records in the system.

  • Issue and remove Real Time Location System (RTLS) tags upon patient admission and discharge.

• Administrative Support:

  • Maintain and update administrative records of patients.

  • Arrange follow-up appointments, such as Specialist Outpatient Clinics (SOC) post-discharge.

• Medication Coordination:

  • Coordinate and ensure that the patients’ medications have been ordered by doctor/ nurses and ready for collection when patient is due for discharge.

• Ward Operations:

  • Ensure the ward's computer systems, printers, and supplies are operational before the start of each shift.

  • Liaise with the relevant department for repairs or replenishments as needed.

• Patient Care Support:

  • Assist with the removal of IV cannulas from patients during the discharge process (training will be provided).

• Collaboration and Independence:

  • Work independently within the ward, with a maximum of one or two PSAs assigned per ward.

  • Attend other tasks as directed by the ward team.

Job Requirements

• Min NITEC / Higher NITEC / Diploma

• Candidates with 2 years of customer service experience

• Able to work rotating shifts

• Able to work in a fast-paced environment

• Proficient in computer applications (e.g. MS Office Applications).

HOW TO APPLY:

Interested applicants, please send in your application via “Quick Apply” or email to: noreen@dhc.com.sg

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Tiong Kai Yuen, Noreen

Registration number: R1222616

EA Licence No: 12C6253