Patient Service Associate(GP)

HEALTHWAY MEDICAL GROUP PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare organization in Singapore seeks a Front Desk Officer to manage patient registrations, dispense medication, and maintain inventory. The ideal candidate will possess at least a diploma and strong interpersonal skills, demonstrating a commitment to providing excellent customer service. This role requires the ability to work 5.5 to 6 days a week in a fast-paced environment.

Qualifications

• Diploma or equivalent qualification in any discipline.
• Strong interpersonal and communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Perform front desk duties including patient registration.
• Dispense medication and manage inventory standards.
• Provide excellent customer service and maintain clinic cleanliness.

Skills

Team player

Interpersonal skills

Service orientation

PC literacy

Education

Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC

Job description

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other duties as assigned.

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment
• Good interpersonal skills, Service oriented and a good team player
• Able to commit 5.5/6 days work week
• Candidates with more experience may be appointed to a senior role