Patient Service Associate Executive, Debt Management, Business Office (Contract for 3 years)

KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore seeks an administrative professional to manage operations and customer accounts. The ideal candidate will have a diploma, at least 2 years of experience in an administrative role, and proficiency in IT systems. Responsibilities include ensuring compliance with policies, processing accounts, and liaising with third-party payers.

Qualifications

• At least 2 years' working experience in an administrative role.
• Proficient in IT data tools and information systems.
• Prior knowledge of SAP is advantageous.

Responsibilities

• Ensure day-to-day operations comply with policies and procedures.
• Process and manage customer accounts accurately.
• Liaise with 3rd party payers for contract negotiations.

Skills

Customer focused

Interpersonal skills

Communication skills

IT data tools proficiency

Education

Diploma

Tools

Microsoft Office

Enterprise Resource Planning (ERP) systems

Job description

You will be responsible for ensuring the day-to-day operations are in accordance to established policies, procedures and internal controls.

Your duties and responsibilities include general administrative duties, processing and managing customer accounts accurately and on a timely basis. You will also be required to liaise with 3rd party payers on contract negotiations and attend to queries as needed.

Requirements:

• Diploma with at least 2 years’ working experience, preferably in an administrative role.
• Proficient in IT data tools/ information system. Prior experience and knowledge of Microsoft Office applications and Enterprise Resource Planning (ERP) systems like SAP would be an added advantage.
• Service oriented and customer focused.
• Pleasant personality with good interpersonal and communication skills.