Patient Service Associate (Diagnostic Radiology Dept)

Dynamic Human Capital Pte Ltd; Singapore; On-site; SGD 250,000 +; Full time

Job summary

A leading company in the healthcare sector is looking for a candidate to deliver excellent customer service and assist with clinical tasks at their clinic. This role involves administrative duties, patient interactions, and requires a candidate with good communication skills and a background in customer service or healthcare. The position offers a competitive salary, good benefits, and a supportive working culture, alongside opportunities for career advancement.

Benefits

Good benefits and working culture

Qualifications

• Candidates with 1 - 2 years of customer service or retail experiences preferred.
• Experience in the healthcare industry is an advantage.
• Open to work overtime and deployment.

Responsibilities

• Provide good customer service and general administrative duties of the clinic.
• Perform clinical tasks such as visual acuity tests, ECG, and room assisting.
• Maintain cleanliness at the clinic and attend to patient registrations.

Skills

Customer service

Good communication skills

Ability to work in a fast pace environment

Education

Min 'O' Level, Professional Certificate/NiTEC or Diploma

Job description

• Location: Novena (near MRT)

• 5.25 work day / Office Hours + Rostered to do 1 full Sunday every 6 weeks.

• Salary up to $2,700 + AWS + Variable bonus

• Good benefits and working culture

• 1 year renewable / convertible contract

Job Responsibilities

• Provide good customer services and general administrative duties of the clinic or centre.

• Perform clinical tasks include visual acuity tests, uroflowmetry assisting, venepuncture, ECG, room assisting in doctors’ consultation room etc

• Maintain overall cleanliness at the clinic, front counter and reception area.

• Attend to patients at counters for registration and payment and appointment line.

• Provide financial counselling to patients

• Attend to clinic complaints and escalate to higher management when needed.

Job Requirements

• Candidate Min "O" Level, Professional Certificate/NiTEC or Diploma in any field.

• Candidates with 1 - 2 year of customer service, retail, cashiering experiences

• Applicants with experiences in the healthcare industry an advantage.

• Good communication skills and able to work in a fast pace environment.

• Open to work overtime and deployment.

HOW TO APPLY:

We would like to invite interested applicants to submit their resume online by clicking the "Apply Now" button or email your detailed resume to [e-mail]

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Tiong Kai Yuen, Noreen

Registration number: R1222616

EA Licence No: 12C6253