Patient Service Associate (Diagnostic Imaging)*(8351)

Alexandra Hospital; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading healthcare provider is hiring a Patient Service Associate to deliver exceptional customer service and ensure smooth clinic operations. The role involves registering patients, managing appointments, and providing administrative support in a hospital environment. Ideal candidates will be proactive, possess good communication skills, and be comfortable working in a fast-paced setting.

Qualifications

• Minimum qualification of "O" Levels/Diploma.
• Proficient in computer skills.
• Strong communication and interpersonal skills.

Responsibilities

• Ensure the clinic’s operational readiness.
• Register patients and schedule appointments.
• Perform billing and manage patients’ enquiries.

Skills

Communication skills

Interpersonal skills

Multitasking

Education

"O" Levels/Diploma

Tools

Computer skills

Job description

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction

Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and schedule appointments accordingly

• Perform billing function, attend to and manage patients’ enquiries

• Contacting and ensuring patients are prepared for appointments

• Assist clinic service manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed