Patient Service Associate (Counter)

National Neuroscience Institute; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking an administrative professional to manage patient registrations, schedule appointments, and handle various billing tasks. The ideal candidate will have at least 1-2 years of relevant experience, be service-oriented, and possess excellent interpersonal skills. Flexibility to work rotating shifts is required.

Qualifications

• At least 1-2 years' relevant work experience.
• Pleasant disposition with strong interpersonal skills.
• Flexibility to work 2-rotating shifts.

Responsibilities

• Manage patient registrations and appointment scheduling.
• Handle billing and cash collections.
• Maintain and file medical records.

Skills

Service-oriented

Good interpersonal skills

Ability to multi-task

Education

GCE 'O' level

Job description

Overview

The National Neuroscience Institute (NNI), Singapore is the national specialist centre and regional centre for clinical referrals for the management and treatment of the neurosciences, as well as for education and research conducted in the field. NNI offers over 20 subspecialties in neuroscience care and treats a broad range of illnesses affecting the brain, spine, nerves and muscles. Offering a comprehensive range of Neurology, Neurosurgery and Neuroradiology services using the latest technology and experience of our healthcare professionals, NNI is at the forefront of neuroscience care in Singapore and across the region.

Job Description

• Patient Registration
• Appointment Scheduling
• Billing and Cash collection
• Records update and filing
• Record media and reports distribution
• Any other ad-hoc tasks as assigned

Job Requirements

• GCE ’O' with at least 1-2 years' relevant work experience
• Service-oriented with a pleasant disposition and good interpersonal skills
• Able to multi-task in a fast-paced environment
• Able to work 2-rotating shifts