Patient Service Associate/ Clinic Assistant #Urgent

Healthway Medical Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated front desk officer to provide exceptional service and support within their clinic. This role involves managing patient registrations, handling medication dispensing, and overseeing insurance claims while ensuring a welcoming environment for patients. Ideal candidates will be team-oriented, possess strong communication skills, and thrive in a fast-paced setting. This is a fantastic opportunity to join a dynamic team and contribute to the smooth operation of a healthcare facility, making a real difference in patients' experiences. If you are motivated and adaptable, this position is perfect for you.

Qualifications

• Diploma or equivalent qualifications required.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Perform front desk duties and assist with patient registration.
• Dispense medication and handle various claims documentation.
• Maintain clinic cleanliness and oversee inventory standards.

Skills

Interpersonal Skills

Communication Skills

Team Player

Adaptability

Customer Service

PC/Computer Literacy

Education

Diploma in any discipline

GCE 'A' Level

'O' Level

Higher NITEC

Job description

Responsibilities:

• Perform front desk duties such as attending to patients’ registration, crowd control, answering phone calls for appointments, addressing questions, and assisting the doctor’s needs.
• Dispense medication.
• Handle TPA (Third-Party) Claims, Medisave Claims, Insurance Claims, and other documentation.
• Assist the Clinic Manager in her responsibilities towards the overall performance of the clinic with support from the Operations Department.
• Provide excellent customer service.
• Oversee and establish inventory standards for medications, supplies, and equipment. Conduct stock-taking and ordering of stocks.
• Maintain the clinic’s cleanliness and appearance.
• Other duties as assigned.

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent, and adaptable to change
• PC/computer literacy and ability to work in a fast-paced environment
• Good interpersonal skills, service-oriented, and a good team player
• 5.5 days a week (Monday to Saturday)
• Candidates with more experience may be appointed to a senior role