Patient Service Associate / Clinic Assistant

Dynamic Human Capital Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking dedicated individuals for a clinic role that combines customer service with clinical support. You'll be responsible for providing excellent service to patients, assisting in various clinical tasks, and maintaining a clean and welcoming environment. This position offers a unique opportunity to work in a fast-paced healthcare setting, where your contributions will directly impact patient satisfaction and care. If you are passionate about healthcare and enjoy working with people, this role is perfect for you, providing a chance to grow and develop in a supportive environment.

Benefits

Good benefits and culture

AWS

Variable bonus

Qualifications

• Candidates should have at least an 'O' Level or equivalent.
• Experience in customer service or retail is preferred.

Responsibilities

• Provide customer service and administrative duties at the clinic.
• Assist in clinical tasks like visual acuity tests and ECG.

Skills

Customer Service

Communication Skills

Fast-paced Environment Adaptability

Education

Min 'O' Level

Professional Certificate/NiTEC

Diploma in any field

Job description

• Location: Central / West / North (near MRT)

• 5.25 work day / 5.5 work day / Rotating shifts

• Salary up to $2,900 + AWS + Variable bonus

• Good benefits and culture

• 1 year renewable / convertible contract

Job Responsibilities

• Provide good customer services and general administrative duties of the clinic or centre.

• Perform clinical tasks include visual acuity tests, uroflowmetry assisting, venepuncture, ECG, room assisting in doctors’ consultation room etc

• Maintain overall cleanliness at the clinic, front counter and reception area.

• Attend to patients at counters for registration and payment and appointment line.

• Provide financial counselling to patients

• Attend to clinic complaints and escalate to higher management when needed.

Job Requirements

• Candidate Min "O" Level, Professional Certificate/NiTEC or Diploma in any field.

• Candidates with 1 - 2 year of customer service, retail, cashiering experiences

• Applicants with experiences in the healthcare industry an advantage.

• Good communication skills and able to work in a fast pace environment.

• Open to work overtime and deployment.

HOW TO APPLY:

We would like to invite interested applicants to submit their resume online by clicking the "Apply Now" button or email your detailed resume to [e-mail]

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Tiong Kai Yuen, Noreen

Registration number: R1222616

EA Licence No: 12C6253