Patient Service Associate (Bukit Merah/Marine Parade/Pasir Ris, 1 year contract, $2500, Start ASAP) #HJY

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a Patient Service Associate in Singapore for a 1-year contract. The role involves frontline patient care and administrative duties at the health monitoring station, with roster-based shifts across mornings and Saturdays.

You will greet and register patients, schedule appointments, coordinate referrals, process payments, and ensure courteous, professional service while addressing patient concerns and maintaining accurate records.

Qualifications

• Comfortable using computer for patient registration, scheduling, and payments.
• Willing to start work early (7am) on some days.
• Minimum education: N/O/A/NITEC or Diploma.

Responsibilities

• Greet and register patients
• Schedule patient appointments
• Coordinate referrals to specialists
• Handle payments and respond to enquiries
• Address patient concerns and escalate when needed
• Assist at Health monitoring station and take height/weight/BP

Skills

Customer service

Computer literacy

Education

Diploma

Job description

Location: Bukit Merah/Marine Parade/Pasir Ris

Duration: 1 year contract

Salary: $2500

Working days and hours:

• Weekday: 7am to 7pm (Only need to work 8 hours a day on weekday - Need to follow the roster planned by supervisor) - Certain days might be 6.45am but quite rare
• Every Sat: 7am to 130pm (Only need to work 4 hours on Sat - Need to follow the roster planned by supervisor)
• 44 hours per work week

Job Description:

As a Patient Service Associate, you will be responsible for performing tasks related to patient care and administrative duties.

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster.
• Involved in taking height / weight and blood pressure for patients at Health monitoring station

Job Requirements:

• Comfortable using computer for patient registration / schedule appointment / payment
• Must be ok to start as early as 7am on certain days. So certain days will start at 7am / 730am / 8am and so on
• Min N/O/A/NITEC/Diploma