Patient Service Associate

KK Women's & Children's Hospital; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

An established healthcare provider is seeking dedicated individuals to join their team in providing exceptional customer and support services in a ward setting. This role involves assisting patients and their families with the admission process while ensuring the smooth operation of the ward. Ideal candidates will possess strong interpersonal skills and a pleasant personality, with a background in hospitality or frontline customer service being advantageous. If you are passionate about making a difference in the healthcare sector and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• GCE ‘N’ / GCE 'O' Level or equivalent in healthcare.
• Experience in hospitality or customer service is a plus.

Responsibilities

• Provide customer and support services for the assigned ward.
• Assist in orientating patients and relatives on the admission process.

Skills

Interpersonal Skills

Customer Service

Hospitality Experience

Education

GCE ‘N’ / GCE 'O' Level

ITE Skills Certificate in Healthcare

WSQ Higher Certificate in Healthcare Support

Job description

You will provide customer and support services for the assigned ward. You will assist in orientating patients and their relatives on the admission process and ensure the smooth operation of the ward.

Job Requirements:

1. GCE ‘N’ / GCE 'O' Level / ITE Skills Certificate in Healthcare / WSQ Higher Certificate in Healthcare Support
2. Prior hospitality, nursing, or frontline customer service experience will be advantageous
3. Good interpersonal skills and a pleasant personality
4. Able to perform two rotating shifts, including weekends and public holidays