Patient Service Associate

MCI CAREER SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the healthcare sector is looking for a dedicated individual to join their patient services team. This role involves managing patient visits, scheduling appointments, and supporting billing processes. Ideal candidates should possess strong communication skills and a passion for the healthcare field.

Benefits

AWS

2-3 months PB

Yearly Salary Increment

Qualifications

• Experience in frontline customer service preferred.
• Passionate to work in the Healthcare industry.

Responsibilities

• Handle registration of patients’ visits.
• Scheduling appointments through calls and emails.
• Prepare medical documents for doctors’ review.

Skills

Team Player

Communication Skills

Fast Paced Work Environment

Job description

Summary

• Salary: $2200 - $2400 (Based on experience)
• Working Hours: 5.5 days
• Location: West region
• Benefits: AWS + 2-3 months PB + Yearly Salary Increment

Job Descriptions

• Handle registration of patients’ visits.
• Appointment scheduling (handling both inbound and outbound calls and emails).
• Billing and payment
• Observation wards monitoring: prepare the necessary medical documents for doctors’ review.
• Coordinate the admission and discharge of patients.
• Perform swab tests for patients

Requirement

• Strong team player, able to work in a fast paced and dynamic environment
• Passionate to work in Healthcare industry
• Strong communication skills
• Experience in frontline customer service preferred

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.**

Jessica Grace Wong Hui Ying
Registration No.: R24123928
EA License No: 06C2859 (MCI Career Services Pte Ltd)