Patient Service Assistant, Nursing Services

Ang Mo Kio-Thye Hua Kwan Hospital Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution is seeking an administrative staff member. This role involves managing patient admission details, assisting with inquiries, and supporting the healthcare team in daily operations. Candidates with relevant diplomas and clerical experience in healthcare will find this opportunity rewarding, as commitment to patient care is paramount in this dynamic environment.

Qualifications

• Minimum requirement of GCE ‘O’ level with 3 credits including English.
• At least one year of clerical/secretarial experience in healthcare preferred.

Responsibilities

• Manage and update patient's admission, discharge, and transfer details.
• Assist with administrative works and arrange patient appointments.

Skills

Proficient in computer skills

Effective communication

Education

GCE ‘O’ level with minimum of 3 credits including English

Diploma related to healthcare

Tools

MS Works

MS Excel

SAP

Job description

Roles and Responsibilities

• Manage, record and update patient’s admission, discharge, transfer details and patient’s subacute/rehabilitation status.
• Greet / attend to enquiries from patients, visitors and other department staff.
• Check and dispatch consumables, pharmaceuticals, other laboratory and x-ray investigation charges daily.
• Sort incoming documents for distribution to appropriate personnel in the ward.
• Check and dispatch duly summarised and completed case-notes and x-rays to Medical Record Office (MRO).
• Follow up & arrange patient’s appointments and ambulance transportation.
• Ensure timely submission of all charge forms with no errors.
• Order patient’s diet according to Daily Admission lists.
• Assist Managers, Executives and staff with administrative works.
• Perform any other ad hoc duties as assigned.

Requirements:

• GCE ‘O’ level with minimum of 3 credits including English.
• Diplomas related to healthcare will have an added advantage.
• At least one year of Clerical / Secretarial experience in healthcare related field preferred.
• Proficient in computer skills (preferably MS Works, MS Excel and SAP).
• Able to work in a dynamic and fast paced environment.
• Ability to communicate effectively in Mandarin and / or Chinese Dialects is a plus.
• Willing to commit and work on alternate Saturdays.