Patient Service Assistant, Nursing Services

Ang Mo Kio-Thye Hua Kwan Hospital Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A healthcare institution in Singapore is seeking a dedicated individual to manage patient admissions and support administrative tasks. The ideal candidate will possess GCE 'O' level qualifications and have at least one year of clerical experience in a healthcare setting. Proficiency in MS Office and the ability to work in a fast-paced environment are essential. This role also requires commitment to work on alternate Saturdays.

Qualifications

• GCE ‘O’ level with minimum of 3 credits including English.
• Diplomas related to healthcare will have an added advantage.
• At least one year of Clerical / Secretarial experience in healthcare related field preferred.

Responsibilities

• Manage and update patient admission and discharge details.
• Greet and attend to enquiries from patients and visitors.
• Check and dispatch consumables and pharmaceuticals daily.

Skills

Proficient in computer skills

Customer service

Attention to detail

Education

GCE ‘O’ level with minimum of 3 credits including English

Diplomas related to healthcare

Tools

MS Word

MS Excel

SAP

Job description

Roles and Responsibilities

• Manage, record and update patient’s admission, discharge, transfer details and patient’s subacute/rehabilitation status.

• Greet / attend to enquiries from patients, visitors and other department staff.

• Check and dispatch consumables, pharmaceuticals, other laboratory and x-ray investigation charges daily.

• Sort incoming documents for distribution to appropriate personnel in the ward.

• Check and dispatch duly summarised and completed case-notes and x-rays to Medical Record Office (MRO).

• Follow up & arrange patient’s appointments and ambulance transportation.

• Ensure timely submission of all charge forms with no errors.

• Order patient’s diet according to Daily Admission lists.

• Assist Managers, Executives and staff with administrative works.

• Perform any other ad hoc duties as assigned.

Requirements:

• GCE ‘O’ level with minimum of 3 credits including English.

• Diplomas related to healthcare will have an added advantage.

• At least one year of Clerical / Secretarial experience in healthcare related field preferred.

• Proficient in computer skills (preferably MS Works, MS Excel and SAP).

• Able to work in a dynamic and fast paced environment.

• Willing to commit and work on alternate Saturdays.