Patient Engagement Executive

ALLIED SEARCH PTE. LTD.; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Patient Engagement Executive to enhance patient participation in health programs. In this dynamic role, you will engage with patients, coordinate appointments, and facilitate communication between clinics and nursing staff. Your contributions will directly impact community health initiatives, making a difference in patients' lives. Join a supportive environment that fosters professional development and offers a competitive remuneration package. This is an excellent opportunity for those passionate about patient care and community health.

Benefits

Opportunities for professional development

Good working environment

Competitive remuneration package

Qualifications

• Diploma in a relevant field is required.
• Strong communication and patient engagement skills are essential.

Responsibilities

• Engage patients in various health programs and initiatives.
• Coordinate appointment scheduling and follow-up communications.
• Ensure accuracy of patient records and update tracking systems.

Skills

Patient Engagement

Communication Skills

Data Management

Empathy

Education

Diploma in relevant field

Job description

• Opportunities for professional development

• Good working environment

• Competitive remuneration package

As a Patient Engagement Executive, you will be responsible for the following duties:

• Actively engage patients to promote their participation in various programmes, such as Healthier SG (HSG), Chronic Disease Management Programmes (CDMP), diabetic screenings, nurse counselling, and community care initiatives.

• Initiate outreach and follow-up calls with patients to coordinate appointment scheduling, issue timely reminders, collect feedback, and convey information pertaining to relevant programmes.

• Provide support to partners and affiliated clinics in identifying eligible patients and defaulters, as well as in monitoring patient progress.

• Assist partners and affiliated clinics in referring identified patients to appropriate community and social service providers.

• Facilitate the logistical arrangements for deploying nurses to partner and affiliated clinics, while serving as the liaison between the clinics and nursing staff to ensure seamless coordination and deployment.

• Ensure the accuracy of patient records and regularly update data within internal tracking systems.

• Respond to patient enquiries and concerns with professionalism, empathy, and strict adherence to confidentiality protocols.

• Support the preparation of reports, monitor key performance indicators (KPIs), and ensure adherence to Ministry of Health (MOH) documentation requirements.

• Assist in any other duties assigned.

Requirements:

• Possess at least a Diploma relevant field.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address:[e-mail]

We regret to inform you that only shortlisted candidates will be notified.
ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777