Passenger Service Agent (Airport)

Job Summary:

• 6 Days Work (Shift depends on Airlines)

• Located at Changi Airport

• Sign-On Bonus ($5,000)

• Shift Allowance

• Transport provided for odd hours

• AWS, Variable Bonus

What We Offer:

• Comprehensive training will be provided – no prior aviation experience needed

• Learn on the job with experienced mentors and structured programs

• Exposure to a dynamic airport environment and international passengers

• Opportunities for career development and progression

Key Responsibilities:

• Greet passengers and assist with check-in and departure processes

• Handle customer inquiries and provide support with travel documentation

• Assist passengers with special needs and offer meet-and-greet services

• Perform basic computer transactions and provide service in premier lounges

Job Requirement(s):

• 4 GCE ‘N’ level credits / 3 GCE ‘O’ level credits / NITEC or equivalent

• Minimum 2 years of customer service experience

• Pleasant personality with strong communication and interpersonal skills

• Service-oriented, energetic, and willing to go the extra mile

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits.

Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON or email the updated resume to miya@mci.com.sg.

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**We regret to inform that only shortlisted candidates would be notified.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)