Partner Success Manager

The Scalers; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading company in software development operations is seeking a highly motivated Partner Success Manager. This role involves managing partner relationships, leading a team of account executives, and ensuring high-quality performance. Candidates should have extensive experience in account management and excellent interpersonal skills. Join an expanding team across international locations.

Qualifications

• 5+ years of experience in product management and/or Account Management.
• Experience reporting to C-level executives is beneficial.
• Excellent written and oral communication skills in English.

Responsibilities

• Manage partner expectations and align with HR and Operations teams.
• Oversee account executives for logistics and deliverables.
• Coordinate with HR Director to ensure performance of engineering teams.

Skills

Communication skills

Organizational skills

Interpersonal skills

Ability to work in a multicultural team

Job description

You will only be eligible for this role if you have either worked or studied abroad (on-site).We're looking for a highly motivated Partner Success Manager to join our Partner Success team. As a Partner Success Manager, you will be the main point of contact for all our valued Partners. Your key responsibilities will include managing our Partners" expectations and aligning them with our HR and Operations teams. Additionally, you will be responsible for managing 2 account executives in charge of logistics and deliverables to our existing Partners.In this role, you will need to coordinate with our HR Director to ensure the continuous performance and delivery of engineering teams within timelines and with expected quality. It will be essential for you to ensure timely and quality reporting both internally and to our Partners. You will also be tasked with revising and optimizing our internal processes, creating documentation, tools, and training sessions to improve on deliverables as a unit and better align our partners" needs with our deliverables.To be successful in this role, you should have 5+ years of experience in product management and/or Account Management. Experience reporting to C-level executives will be beneficial. You should have the ability to prioritize workload and meet tight deadlines, deliver under pressure, and possess excellent human relations skills to assist and obtain the support of others. Managing multiple, ever-changing priorities and situations will be a key part of this role.Excellent written and oral communication skills in English are essential for this position. Interpersonal skills are non-negotiable. Experience working in Agencies, especially IT or HR driven, will be useful. Excellent organizational skills are needed to manage over 15 accounts and growing. The ability to work well in a multicultural team is also crucial.Accelerate your career with The Scalers. We help businesses worldwide expand their software development operations with our unique offshore model. We custom build teams of exceptional engineers tailored to the exact technical requirements needed by our partners to deliver their digital and development strategies. Our model provides ownership to our partners, ensuring direct workflow ownership of their offshore team without resource managers, contractors, or outsourcing.In summary, we are seeking a Partner Success Manager with a strong background in product and account management, excellent communication and organizational skills, and the ability to thrive in a multicultural team environment. Join us at The Scalers and be part of our fast-growing and dynamic team across Dublin, Krakow, and Bangalore.,

Sign-in & see how your skills match this job

Sign-in & Get noticed by top recruiters and get hired fast