PARTNER

ROSE'S HANDS BEAUTY AND HEALTH CARE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A beauty and wellness company in Singapore seeks an experienced Spa Manager to oversee operations, develop marketing strategies, and ensure exceptional customer service. The ideal candidate has at least 3 years in the industry, strong leadership skills, and is fluent in English and Mandarin. If you're passionate about growing a business and delivering excellence, this role offers an exciting opportunity.

Qualifications

• Minimum 3 years in beauty, wellness, or spa industry.
• Strong leadership and operational management experience.
• Fluent in English and Mandarin.

Responsibilities

• Manage day-to-day spa operations and staff performance.
• Develop marketing strategies to drive customer growth.
• Maintain high customer service and hygiene standards.

Skills

Communication skills

Interpersonal skills

Problem-solving skills

Business acumen

Team leadership

Job description

Key Responsibilities:

• Oversee and manage day-to-day spa operations and staff performance
• Develop and implement marketing strategies to drive customer growth and brand awareness
• Maintain high standards of customer service and hygiene in compliance with SFA/HSA regulations (if applicable)
• Manage inventory, procurement, and supplier relationships
• Identify business opportunities and partnerships to expand services and clientele
• Provide guidance and support to therapists and staff to ensure service excellence
• Handle budgeting, cash flow monitoring, and cost control to ensure profitability
• Liaise with government agencies and service vendors as required
• Lead by example and represent the brand’s vision and values

Job Requirements:

• Minimum 3 years of experience in beauty, wellness, or spa industry
• Proven experience in team leadership and operational management
• Strong communication, interpersonal, and problem-solving skills
• Business acumen with a keen interest in entrepreneurship and growth
• Ability to work independently and make sound decisions
• Fluent in English and Mandarin to liaise with Chinese-speaking customers (if required by clientele)
• Knowledge of relevant licenses and regulatory requirements in Singapore is a plus
• Prior experience in customer service, spa treatments, or beauty therapy is advantageous
• Willingness to invest time and commitment as a business partner