Sports Desk Associate

Chinese Swimming Club; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local sports club in Singapore is seeking a dedicated individual for a role assisting members at the Sports Booking Counter. Responsibilities include handling bookings, processing payments, issuing keys, and assisting with administrative duties. The ideal candidate will have a positive attitude, good communication skills, and preferably some experience in hospitality. Candidates without experience are welcome. Proficiency in English is a must, and additional language skills are a bonus.

Qualifications

• 1 year of working experience in the hospitality industry handling frontline services.
• Candidates without experience are welcome.
• Rostered rotated shift.

Responsibilities

• Attend to members at the Sports Booking Counter during shifts.
• Handle member bookings and related enquiries.
• Process member bookings using POS and payment systems.
• Assist with issuance of towels and locker keys to members.
• Handle registration and withdrawal of sports activities.

Skills

Proficiency in oral and written English

Good communication and interpersonal skills

Proficiency in Microsoft Office

Positive disposition and strong team player

Education

GCE N/O Levels or equivalent

ITE Nitec/Higher Nitec in Services Management / Hospitality Operations / Event Management / Sport Management / Business Administration

Job description

What you will be doing

• Assigned at the Sports Booking Counter to attend to members during shift hours.
• Handle any walk-in/phone request for members' bookings and any related enquiries
• Use of POS System and other payment systems to process members booking
• Support the process bookings administration of sport activities and recording of booking information (take bookings / issue booking chits and keys to the facilities where applicable / turn on or off the facilities lights where applicable).
• Assist with the Issuance of towels and locker keys to members and ensure members sign-out and sign-in for them accordingly.
• Ensure related keys, equipment and towels are returned by members after use.
• Handle registration and withdrawal of sports activities and training programs
• Assist in administrative duties (data entry, handling of mailers / letters & correspondences, replenishment of items for the counter etc.)
• Any other duties as assigned by the respective Head of Department / Immediate Superior from time to time.

What we are looking for

• Preferably GCE N/O Levels (or equivalent) or ITE Nitec/Higher Nitec in Services Management / Hospitality Operations / Event Management / Sport Management / Business Administration;
• Proficiency in oral and written English, another language is a plus (to liaise with the English & Mandarin-speaking associates);
• At least 1 year of working experience in the hospitality industry handling frontline services;
• Candidates without experience are welcome;
• Good communication and interpersonal skills;
• A positive disposition and strong team player;
• Proficiency in Microsoft Office skills required;
• Rostered rotated shift.