Part Time Sports Desk Associate / Premier City & Country Club / East / AWS

Chinese Swimming Club; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local sports club in Singapore is looking for a service-oriented individual for the Sports Booking Counter. Responsibilities include managing member bookings, handling enquiries, and performing administrative duties. Candidates should have relevant educational qualifications and strong communication skills. Experience in hospitality is preferred, but those without experience are welcome to apply. Shift work is required.

Qualifications

• Proficiency in oral and written English, another language is a plus.
• At least 1 year of working experience in the hospitality industry preferred.
• Candidates without experience are welcome.

Responsibilities

• Attend to members at the Sports Booking Counter during shift hours.
• Handle requests for members' bookings and related enquiries.
• Process members' bookings using POS and payment systems.

Skills

Communication skills

Interpersonal skills

Proficiency in Microsoft Office

Proficiency in English

Ability to work in shifts

Education

GCE N/O Levels or equivalent

ITE Nitec/Higher Nitec in related fields

Job description

What you will be doing

• Assigned at the Sports Booking Counter to attend to members during shift hours.
• Handle any walk-in/phone request for members' bookings and any related enquiries
• Use of POS System and other payment systems to process members booking
• Support the process bookings administration of sport activities and recording of booking information (take bookings / issue booking chits and keys to the facilities where applicable / turn on or off the facilities lights where applicable).
• Assist with the Issuance of towels and locker keys to members and ensure members sign-out and sign-in for them accordingly.
• Ensure related keys, equipment and towels are returned by members after use.
• Handle registration and withdrawal of sports activities and training programs
• Assist in administrative duties (data entry, handling of mailers / letters & correspondences, replenishment of items for the counter etc.)
• Any other duties as assigned by the respective Head of Department / Immediate Superior from time to time.

What we are looking for

• Preferably GCE N/O Levels (or equivalent) or ITE Nitec/Higher Nitec in Services Management / Hospitality Operations / Event Management / Sport Management / Business Administration;
• Proficiency in oral and written English, another language is a plus (to liaise with the English & Mandarin-speaking associates);
• At least 1 year of working experience in the hospitality industry handling frontline services;
• Candidates without experience are welcome;
• Good communication and interpersonal skills;
• A positive disposition and strong team player;
• Proficiency in Microsoft Office skills required;
• Rostered rotated shift.