Part Time - Sales Associate (Isetan Scotts, Singapore)

Clarks; Singapore; Presencial; SGD 23.000 - 36.000; Jornada completa

Descripción de la vacante

Clarks in Singapore is seeking a customer-focused store associate to drive sales and deliver excellent service. You will explain products, promote promotions, and upsell footwear while maintaining store standards and visual merchandising guidelines.

You will handle stock checks, POS transactions, and customer feedback with a proactive, professional approach. Fluency in English is essential; Mandarin is a plus. This is a retail in-store role with shift-based hours.

Formación

• Fluent in English; Mandarin a plus.
• Basic knowledge of retail operating environment.
• Retail and store operation knowledge.

Responsabilidades

• Demonstrate and explain products to persuade customers to purchase.
• Identify interested customers and provide brand information.
• Explain promotions and incentives to educate customers to buy.
• Deliver sell-through to meet personal sales targets.
• Perform up-sell and cross-sell when opportunities arise.
• Record sales using the point-of-sale system.
• Replenish shelves and follow visual merchandising guidelines.
• Keep work areas tidy and return items to correct locations.
• Provide excellent service to customers and vendors.
• Perform stock checks and periodic counts as instructed.
• Observe punctuality and grooming standards.
• Ensure store security and report breaches when necessary.
• Attend to customer feedback/complaints and elevate when needed.
• Execute visual merchandising guidelines.

Conocimientos

Customer service

Communication skills

Sales skills

Visual merchandising

Self-discipline

Attention to detail

Herramientas

POS system

Microsoft Office

Descripción del empleo

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and elevate, where necessary

Responsibilities

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Execute visual merchandising guidelines
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and elevate, where necessary

Job description:

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Execute visual merchandising guidelines
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and elevate, where necessary

Results

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individual sales target and personal development objectives
• Swift response to customers' needs
• Highly motivated, professional and effective team member
• Excellent customer service management

Essential Knowledge

• Fluent in English, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Footwear Industry
• Basic visual merchandising
• Housekeeping

Technical Skills

• Basic knowledge in Microsoft Office Suite - Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Good communication skills
• Ability to elevate issues, where necessary
• Self-disciplined