Part-Time Sales Assistant

LVL MUSIC ACADEMY PTE. LTD.; Singapore; On-site; SGD 17,000 - 25,000; Part time

Job summary

LVL Music Academy PTE. LTD. in Singapore is seeking a confident, proactive Part-Time Sales Assistant to join our team. The role focuses on serving customers, recommending lessons, instruments or accessories, and turning enquiries into sales.

This position welcomes students, interns, fresh graduates, and part-time job seekers; training will be provided. Work Fri-Sun, ~20 hours/week with base pay plus commission and incentives.

Qualifications

• Excellent customer service and communication skills.
• Confident in speaking with customers and understanding their needs.
• Willing to learn and train on products.
• Available to work Friday, Saturday and Sunday.

Responsibilities

• Serve walk-in customers with a welcoming experience.
• Handle enquiries and assist prospective students and parents.
• Convert enquiries into trial lessons and enrollments.
• Assist customers in selecting instruments and accessories.
• Explain product differences and recommend options.
• Upsell and cross-sell instruments and accessories.
• Follow up with prospective customers to close sales.
• Support basic instrument services and stock checks.
• Assist with general customer service and admin duties.
• Collaborate with admin and sales teams for a smooth customer experience.

Skills

Customer service

Sales

English

Organization

Job description

Friday, Saturday & Sunday | 20 Hours Per Week | Basic Pay + Sales Commission

LVL Music is looking for a confident, proactive and sales-driven Part-Time Sales Assistant to join our team.

This is primarily a customer-facing sales role. Your main responsibility is to serve prospective students, parents and retail customers, understand their needs, recommend suitable lessons, musical instruments or accessories, and help turn enquiries into sales.

This position is open to students, interns, fresh graduates and individuals looking for part-time work experience. Previous music industry experience is not required - training will be provided.

Key Responsibilities

• Serve walk-in customers and provide a welcoming, professional experience.
• Handle customer enquiries and assist prospective students and parents.
• Convert enquiries into trial lessons and student enrolments.
• Assist customers in choosing suitable violins, cellos, bows, cases, strings and accessories.
• Explain differences between products and recommend suitable options based on the customer's needs, level and budget.
• Upsell and cross-sell instruments and accessories where appropriate.
• Follow up with prospective customers and help close sales.
• Assist with basic instrument-related services such as changing violin strings. Training can be provided.
• Check stock levels and ensure products and displays are properly organised.
• Support basic customer service and administrative duties when required.
• Work closely with the academy's admin and sales team to ensure customers receive a smooth experience.

What We Are Looking For

• Confident speaking with customers and comfortable selling.
• Able to understand customers' needs and make suitable recommendations.
• Proactive rather than waiting for customers to ask for assistance.
• Comfortable explaining the value of better-quality products rather than simply selling the cheapest option.
• Friendly, professional and customer-service oriented.
• Responsible, organised and reliable.
• Good written and spoken English.
• Must be available to work Friday, Saturday and Sunday.
• Retail, sales, customer-service or education experience is an advantage.
• Music or musical-instrument knowledge is helpful but not essential, as training will be provided.

Working Hours

Part-time position

Friday, Saturday & Sunday

Approximately 20 hours per week

Compensation

• Competitive hourly basic pay
• Additional sales commission on instrument sales
• Performance incentives based on sales results
• Product and sales training provided

This position is ideal for someone who enjoys meeting people, understands how to build trust with customers and is motivated by turning conversations into successful sales.