Part Time Roving Customer Service Officer [Central | East | West]

PERSOL; Singapore; Hybrid; SGD 60,000 - 80,000; Part time

Job summary

A leading employment agency in Singapore seeks part-time Customer Service cum Admin Officers. The role involves manning the front counter, managing customer queries, and providing administrative support. Candidates should possess a minimum GCE ‘O’ Level and have good communication skills. This position offers flexible working hours across various locations in Singapore.

Qualifications

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage.
• Excellent verbal and written communication skills.
• Capacity to adapt to changing environments and handle unexpected challenges.

Responsibilities

• Man the front counter at all times.
• Maintain high levels of customer satisfaction.
• Queue management when required.
• Welcome walk-in customers and register them.
• Attend to enquiries via phone and emails.
• Perform operational checks on the service centre.
• Collect documents and make certified copies.
• Provide administrative support such as filing and data entry.
• Roving around different offices as needed.

Skills

Excellent verbal communication skills

Excellent written communication skills

Ability to adapt to changing environments

Education

GCE ‘O’ Level

Job description

Join Our Team:Part-Time Customer Service cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times

• Maintain high levels of customer satisfaction at all times

• Queue management when required

• Welcome walk-in customers and register customers via case management system

• Attend to enquiries pertaining to financial assistance, via phone call and emails

• Operational checks on the service centre and replenishment of collaterals before the start of each day

• Collect documents received from customers and make certified copies of these documents

• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc

• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Min GCE ‘O’ Level with prior experience in customer service support is an advantage

• Excellent verbal and written communication skills

• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Commit min 3 days on weekly including Mon &Fri!

• 8:30am to 6:30pm (with 1 hour break)

• EAST,CENTRAL, WEST location available! Roving within region!

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi