Part-Time Retail Executive

THE COMPANY OF GOOD KNIGHTS PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

Join a dynamic and growing mattress and lifestyle company as a part-time Retail Executive. You will be the face of the brand, responsible for delivering exceptional customer experiences and driving sales in the showroom. Your role will involve engaging with customers, maintaining showroom standards, and collaborating with marketing teams to achieve sales targets. If you have a customer-centric mindset and a passion for retail, this is the perfect opportunity to contribute to a positive work environment and make a difference.

Benefits

Employee discount

Flexible schedule

Promotion to permanent employee

Qualifications

• Proven experience in retail sales, preferably in furniture or home goods.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Welcome customers and provide personalized service in the showroom.
• Drive sales by understanding customer needs and recommending products.

Skills

Communication Skills

Customer Service

Sales Skills

Product Knowledge

Tools

POS Systems

Inventory Management Systems

Job description

We are a dynamic and growing mattress and lifestyle company in Singapore, dedicated to offering high-quality, affordable and eco-friendly products. We pride ourselves on our commitment towards Quality, Sustainability and Customer-Focused values.

We’re looking for a part-time Retail Executive to join our team and help us deliver exceptional customer experiences in our showroom.

Job Summary:

As a Retail Executive, you will be the face of our brand in the showroom, responsible for driving sales, delivering excellent customer service, and ensuring the showroom is a welcoming and engaging environment for all visitors. You will play a crucial role in guiding customers through their purchase journey, from understanding their needs to helping them select the perfect mattress.

Key Responsibilities:

• Customer Engagement: Welcome customers as they enter the showroom, providing personalized service and expert product knowledge
• Sales: Drive sales by understanding customer needs, recommending suitable products, and closing sales efficiently.
• Product and Subject Knowledge: Stay updated on all product offerings, including mattress features, benefits, and promotions, to confidently answer customer questions.
• Showroom Maintenance: Ensure the showroom is clean, organized, and well-presented at all times. Handle basic inventory management and restocking.
• Customer Service: Handle customer inquiries, feedback, and follow-up calls to ensure satisfaction and build long-term customer relationships.
• Sales Reporting: Maintain accurate sales records and provide regular reports on sales performance to the management team.
• Collaboration: Work closely with the marketing and operations teams to support promotional activities and achieve showroom sales targets.

Attributes:

• Strong communication and interpersonal skills
• Proven experience in retail sales, preferably in furniture, home goods, health and wellness or related sectors.
• A customer-centric mindset with a passion for delivering exceptional service.
• Ability to work independently and as part of a team in a fast-paced environment.
• Good initiatives and motivated
• Understanding of inventory management and POS process.

A positive work environment is very important to us, especially as we are a retail business. We are a small team and we are looking for one who is motivated, wants to contribute to a growing business and make a difference for our customers, the people and the environment.

Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience to [e-mail]. Please include "Retail Executive Application" in the subject line.

Job Type: Part-time

Pay: $12.00 - $15.00 per hour

Expected hours: 8 – 32 per week

Benefits:

• Employee discount
• Flexible schedule
• Promotion to permanent employee

Schedule:

• Public Holidays
• Monday to Friday
• Weekend availability