Part Time Receptionist/Counter Staff

PSB Academy; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

An established educational institution seeks a dedicated Customer Service Assistant to provide exceptional support to students and visitors. In this role, you will be the first point of contact, assisting with inquiries, managing logistics, and ensuring a welcoming environment. This position offers flexible hours, allowing you to contribute meaningfully while balancing your commitments. If you have a passion for helping others and thrive in a dynamic environment, this is the perfect opportunity for you to make a difference in the academic community.

Qualifications

• Strong customer service skills to assist students and visitors.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Attend to walk-in enquiries and incoming calls promptly.
• Manage lost & found items and coordinate courier services.
• Ensure general tidiness of reception and stationery areas.

Skills

Customer Service

Communication Skills

Organizational Skills

Education

High School Diploma

Job description

Salary: $12.53/hr

Job hours (Adhoc weekdays):

• 8am to 2pm OR
• 12pm to 5.30pm OR
• 2pm to 8pm

Job hours (Adhoc weekend):

• 8.30am to 2.30pm OR
• 8.30am to 5.30pm

Main Duties and Responsibilities

Customer Service

• Attend to walk-in enquiries and incoming calls promptly.
• Guide and help students and visitors with on-campus gantry access at both wings.
• Booking of discussion rooms for associate lecturers and staff.
• Manage lost & found items
• Coordinate and arrange courier/ mailing for staff.
• Receive & distribute incoming mails (Courier Services & Singapore Post).
• Assist with receiving deliveries e.g., stationeries, A4 copier papers etc.
• Top up papers in students’ self-printing area and assist students if there are any errors arising.
• Ensure markers are refilled and dusters are topped up in all classrooms, student breakout areas, conference, executive offices, and meeting rooms.
• General tidiness of reception counter/ cabinets and centralised stationery area in the office.

Assist Faculty in the following:

• Provide gantry assistance for students and visitors
• Distribution of calculators’ stickers for exam use
• Assist the schools with ad-hoc collections during the weekends as and when required

Others

• Any other ad-hoc duties as required by the company from time to time.