Part-Time Luxury Sales Associate | Flexible Hours

Tapestry; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

Coach is a global fashion house and part of the Tapestry portfolio, inviting you to join as a Sales Associate. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

Join a dynamic team that blends luxury retail service, omni‑channel selling, and collaboration to drive brand loyalty and revenue. Flexible schedule includes nights and weekends to meet business needs.

Qualifications

• 1+ years of sales experience (luxury retail preferred)
• Experience with POS operation, basic computer proficiency (iPad/laptop)
• Strong English proficiency
• Ability to work in a fast-paced environment
• Luxury retail background and familiarity with live-stream shopping or video demos (preferred)
• English language proficiency for EU

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust‑based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Skills

Sales experience

Strong English

Luxury retail knowledge

Tools

POS operation

Mobile POS

iPad usage

Job description

Coach is a global fashion house and part of the Tapestry portfolio, inviting you to join as a Sales Associate. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

Join a dynamic team that blends luxury retail service, omni‑channel selling, and collaboration to drive brand loyalty and revenue. Flexible schedule includes nights and weekends to meet business needs.