Part-Time Customer Service Officer (Work from home)

Borr Drilling; Singapore; Remote; SGD 60,000 - 80,000; Part time

Job summary

A leading company in staffing and recruiting is seeking a reliable Part-Time Customer Service Officer to support candidate inquiries. This role requires strong interpersonal skills and a passion for helping others. You'll handle queries, coordinate interviews, and assist with administrative tasks, all within a flexible schedule.

Benefits

Collaborative team environment

Career development opportunities

Meaningful work in improving candidate experience

Qualifications

• Prior experience in customer service or administrative support preferred.
• Strong communication skills in both written and spoken English.
• Friendly, patient, and approachable personality.

Responsibilities

• Handle incoming queries via WhatsApp, email, or phone.
• Assist with scheduling and reminders for interviews.
• Maintain communication logs in internal systems.

Skills

Communication

Interpersonal Skills

Multitasking

Tools

Google Workspace

CRM Tools

WhatsApp

Job description

Working location: Work from home

Industry: Staffing and Recruiting

Working hours: 4pm to 7pm (Monday to Sunday)

Salary: $8 to $10 per hour

About Us:
At EQUE, we specialize in connecting job seekers with their ideal career opportunities. As a trusted name in the recruitment industry, we are committed to delivering a positive experience for both candidates and clients.

Role Overview:
We are looking for a reliable and people-oriented Part-Time Customer Service Officer to support candidate enquiries and ensure a smooth communication process. This role is ideal for someone with strong interpersonal skills, a professional attitude, and a passion for helping others.

Key Responsibilities:

• Respond to Candidate Enquiries: Handle incoming queries via WhatsApp, email, or phone in a timely and friendly manner
• Support Interview Coordination: Assist with scheduling, reminders, and follow-ups to ensure a smooth candidate experience
• Maintain Communication Records: Update internal systems with accurate and clear communication logs
• Assist in Feedback Collection: Help gather post-interview or onboarding feedback from candidates and compile insights
• Provide General Administrative Support: Aid the team with ad-hoc tasks related to customer communication and data entry
• Uphold Service Standards: Represent the company professionally and maintain a high standard of customer engagement

Requirements:

• Prior experience in customer service or administrative support preferred
• Strong communication skills in both written and spoken English
• Friendly, patient, and approachable personality
• Able to multitask and manage queries independently
• Comfortable using WhatsApp, Google Workspace, or CRM tools
• Able to commit to part-time hours (flexible schedule, including weekend support if needed)

What We Offer:

• A collaborative and supportive team environment
• Exposure to the recruitment industry and career development opportunities
• Meaningful work in improving the candidate experience

How to Apply:
If you enjoy helping others and thrive in a customer-facing role, we’d love to hear from you. Apply now and be part of a team that puts people first!