Part Time Customer Service Officer [Roving | Contract]

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

Join a dynamic team as a part-time Customer Service cum Admin Officer, where you can make a significant impact on customer satisfaction. This role offers flexible working days, allowing you to choose a minimum of three weekdays. You will be responsible for managing the front counter, assisting customers, and providing essential administrative support. This position is perfect for individuals who thrive in a fast-paced environment and are eager to adapt to various challenges. If you have a passion for customer service and want to contribute to a positive experience, this opportunity is for you!

Qualifications

• Prior experience in customer service and administration roles preferred.
• Excellent verbal and written communication skills required.

Responsibilities

• Man the front counter and maintain high levels of customer satisfaction.
• Provide administrative support such as filing and data entry.
• Attend to enquiries regarding financial assistance via phone and email.

Skills

Customer Service

Administration

Communication Skills

Adaptability

Job description

Join Our Team:Part-Time Customer Service cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times

• Maintain high levels of customer satisfaction at all times

• Queue management when required

• Welcome walk-in customers and register customers via case management system

• Attend to enquiries pertaining to financial assistance, via phone call and emails

• Operational checks on the service centre and replenishment of collaterals before the start of each day

• Collect documents received from customers and make certified copies of these documents

• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc

• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Prior experience in customer service and administration roles preferred

• Excellent verbal and written communication skills

• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Choose your day to work! Commit Min 3 days per week on weekdays.

• 8:30am to 6:30pm

• $11 - $12/hr

• North / North-East / West / Central region

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)