Part time Customer Service Officer

PURICARE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A leading company in technical services is hiring a Part Time Customer Service Officer in Singapore. The role encompasses supporting logistical operations, preparing documentation, and effectively communicating with customers, particularly those who speak Mandarin. Ideal candidates will have a diploma in engineering and experience in customer service, able to work independently under pressure.

Qualifications

• Minimum ITE or diploma in Engineering Discipline.
• At least 1 year of relevant working experience.
• Bilingual in English and Mandarin.

Responsibilities

• Support on technical, operations, and logistic matters.
• Handle and liaise incoming shipments.
• Update daily jobs on the CRM system.

Skills

Communication

Negotiation

Bilingual (English and Mandarin)

Proficiency in MS Office

Education

ITE or diploma in Engineering Discipline

Job description

Part Time Customer Service Officer

Responsibilities

· Support on all technical, operations, and logistic matters

· Handle and liaise incoming shipment

· Prepare quotation/Delivery order

· Update daily jobs on CRM system

· Follow up with Customer on site situation/installation date/demo/training

· Coordinate on all site installation/delivery schedule

· Any adhoc duties as per assigned

Requirement

· Min ITE or diploma in Engineering Discipline

· At least 1 year of relevant working experience

· Bilingual in English

· Able to communicate with Mandarin-speaking customers

· Proficient in MS office applications

· Good communication and negotiation skills

· Posses initiative and able to work independently with minimal supervision

· Able to work under pressure and meet tight deadlines

"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."

Interested candidate may email your resume to: [e-mail] or whatsapp to: 96518935