Part-Time Customer Service Assistant @Tampines

Edvox Music School; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A music education institution in Singapore is looking for a customer service representative. The ideal candidate will handle service-related queries, recommend courses, and perform general administrative duties. Requires at least a GCE 'O' Level and proficiency in MS Office. This position requires working retail hours from Thursday to Sunday.

Qualifications

• Must be customer-oriented with good communication skills.
• Proficiency in MS Office including MS Excel is necessary.
• Strong organizational skills and attention to detail are required.

Responsibilities

• Respond to customer service-related queries.
• Recommend music courses and collect school fees.
• Perform general administrative duties.
• Assist in statistical compilations.

Skills

Customer-oriented

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Education

GCE 'O' Level

Tools

MS Office

MS Excel

Job description

Responsibilities

-Respond to customer service-related queries/requests.

• Recommend music courses, enrolment, collect school fees.
• Perform general administrative duties.
• Sales of books/music instruments and inventory management.
• Assist in statistical compilations – payment backlog, sales and fees revenue, student intake/drop out, etc.

Requirements

• Possess at least a GCE 'O' Level.
• Proficiency in MS Office including MS Excel.
• Customer-oriented with good interpersonal and communication skills.
• Organised and have strong attention to detail.
• Able to work 4 days per week; from Thursday to Sunday.
• Able to work at retail hours (nights and both weekends).

Work Location

Tampines