Part Time Customer Service Assistant

PHARM-D SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading pharmaceutical company in Singapore seeks a detail-oriented individual for an administrative support role. Responsibilities include obtaining necessary approvals for imports, assisting with customer quotations, and maintaining document control. Ideal candidates will have a positive attitude, experience in customer service, and preferably a background in the pharmaceutical or science industry.

Qualifications

• Experience in customer service preferred.
• Familiarity with ERP systems is a plus.
• Preferred background in pharmaceutical/science industry.

Responsibilities

• Assist to obtain HSA approval for drugs and medical devices prior to import.
• Provide prompt and accurate quotations for customer orders.
• Document control and invoice filing.

Skills

Attention to detail

Resourcefulness

Positive attitude

Job description

Responsibilities:

· Assist to obtain HSA approval for drugs and medical device before import

· Update permit approval in system

· Uploading of approved permits to OneDrive and our ERP system

· Assist in RMP Programme – data entry and compilation of monthly reports

· Provide prompt and accurate quotations for customers’ orders

· Submission of quotations in online portal

· Source for accurate information and do necessary translation relating to customer quotations

· Download GPO and update our master file in OneDrive weekly

· Document control – invoice filing

· Ad-hoc duties as assigned

Requirements:

• Strong attention to detail.

• Quick learner for our ERP system.

• Resourceful with a positive attitude.

• Preferably some experience in Customer Service.

• Candidates with experience in the pharmaceutical/science industry are preferred.

Expected Working Hours: 22 hours per week, Monday to Friday