Part-Time Customer Service/Admin Assistant (Contract Basis)

Private Advertiser; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A retail and service company in Singapore is seeking a Part-Time Customer Service/Admin Assistant on a contract basis. The role involves handling customer inquiries, supporting sales efforts, and performing administrative tasks. Applicants should have a diploma or equivalent and customer service experience, with strong communication skills being essential. Candidates must be independent and able to multitask.

Qualifications

• At least one year’s relevant working experience in customer service or admin.
• Experience in retail is a plus.
• Only Singaporeans or Singapore Residents should apply.

Responsibilities

• Handle walk-in customers and incoming calls.
• Assist customers with inquiries in person and online.
• Collaborate with the sales team to enhance customer satisfaction.
• Participate in roadshows and store events.
• Support administrative tasks and maintain store cleanliness.

Skills

Strong communication skills

Interpersonal skills

Basic computer literacy

Ability to multitask

Bilingual

Education

Diploma or GCE ‘O’ / ‘N’ Level

Tools

Outlook

Word

Excel

CRM software

Job description

Part-Time Customer Service/Admin Assistant (Contract Basis)

Key Responsibilities

• Handle walk-in customers and in-coming calls.

• Assist customers with inquiries, in person, over the phone, or on online platforms.

• Assist customers in making appointments, online or via telephone calls.

• Collaborate with the sales team to improve customer satisfaction, resolve issues and create a positive shopping experience.

• Participate in roadshows and store events.

• Maintain cleanliness and organization in the store.

• Support the store with administrative tasks.

Skills & Qualifications

• Diploma or GCE ‘O’ / ‘N’ Level holders; prior retail or customer service experience is a plus.

• Experience in Customer Service and admin works.

• At least one year’s relevant working experience.

• Strong communication and interpersonal skills.

• Ability to deal with customers with patience and empathy.

• Basic computer literacy - Outlook, Word, Excel, experience in CRM is a plus.

• Independent, responsible, and customer-friendly

• Ability to multitask.

• Bilingual.

• Only Singaporeans or Singapore Residents need apply.

Work Conditions

• Willing to work on Contract Basis.

• Must be willing to work on weekends.

• Various locations at central Singapore.

We regret that only short-listed candidates will be contacted.