[PART-TIME] Concierge

The Pan Pacific Hotel Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prestigious hotel in Singapore is looking for a Front Office Concierge to deliver exceptional guest services. Responsibilities include assisting with arrivals and departures, handling inquiries, and ensuring a welcoming atmosphere at the front desk. This role requires a service-oriented individual with the capability to assist with luggage and a readiness to learn.

Qualifications

• Strong service orientation and willingness to learn.
• Ability to lift items up to 30kg.
• Ends at the professional level of hospitality service.

Responsibilities

• Assist with guest arrivals and departures.
• Maintain a welcoming front desk environment.
• Handle guest inquiries about services and attractions.

Skills

Service oriented persona

Ability to lift heavy load items

Fast learner

Job description

We are seeking a talented and passionate Front Office Concierge to join our Front Office team and provide exceptional service to our valued guests by offering personalized recommendations to enhance their stay.

Job Responsibilities:

• Assist with guest arrivals and departures, including unloading and loading luggage onto vehicles

• Maintain a welcoming and professional front desk environment

• Handle guest inquiries and provide information about hotel services and local attractions

• Transport all guest luggage to and from guest rooms promptly, accurately and efficiently

• Escort guests to their rooms when required and handle any special requests or issues

• Deliver all guests message, parcel and mail

Job Requirements:

• Service oriented persona

• Ability to lift heavy load items (e.g. guest luggage) up to 30kg onto trolley

• Faster learner and willing to learn

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.