Part Time Clinic Assistant (Thomson Women's Clinic - West, East, Central)

Thomson Medical Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a dedicated individual for the role of Patient Management Specialist. This position involves overseeing non-medical aspects of quality patient care, which includes managing billing processes and administrative duties, ensuring an excellent experience for patients and supporting clinic operations. Ideal candidates will be detail-oriented and possess at least two years of related experience in a clinic setting.

Qualifications

• Minimum of GCE 'N' Level qualification required.
• Preferably 2 years of relevant healthcare or clinic working experience.
• Excellent interpersonal skills and a detail-oriented mindset.

Responsibilities

• Manage general quality patient management and administrative duties.
• Handle patient registration, billing, and documentation for Medisave applications.
• Attend to reception duties and customer complaints.

Skills

Interpersonal Skills

Detail Oriented

Multitasking

Education

GCE 'N' Levels

Job description

Thomson Medical is inthe midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

You will be responsible for all aspect of general quality patient management pertaining to the non-medical aspect of the centre. You will prepare the necessary documents for patient registration prior to the appointment day. You are also responsible with handling customers billing and closing of the account on daily basis.

RESPONSIBILITIES

• Attends to reception duties.
• Submits the Medisave applications. Checks Medisave account holder’s balances from CPF website, prints hard copy and tagged the information into HIS.
• Seek approval and prepare documents relating to refunds.
• Accepts appointments, collect specimens for Laboratory and dispatches specimen preparations.
• Chaperon and assists doctors during consultation.
• Attends to customer complaints (received verbally or through letters) expeditiously. Informs the Centre Manager about such complaints and carries out corrective or preventive actions in consultation with Centre Manager.
• Maintains and updates the quality records according to the standard guidelines on identification, filing, storage, maintenance and disposition of these records where applicable.
• Performs general administrative duties such as preparing statistics, filing, typing, and dispatching of mails and reports, ordering stationery and office supplies.
• Prepares and sends monthly corporate bills to clinics.
• Performs general secretariat duties for doctors and the department head.

Requirements

• A minimum of at least a GCE 'N' Levels
• Preferably 2 years of relevant healthcare or clinic working experience
• Good team player with excellent interpersonal skills
• A detail oriented and ability to multitask

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**