Outreach Specialist & Community Engagement

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional to manage project content and deliverables. This role involves building strong relationships with participants, gathering information through various channels, and accurately documenting case details. The ideal candidate will have a relevant diploma or degree and proficiency in MS Word and Excel. Join a dynamic team where your contributions will enhance participation rates and improve service delivery. If you're passionate about making a difference and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Experience managing large employee-based accounts is a plus.
• Successful completion of a training course is required.

Responsibilities

• Build strong relationships by addressing participant concerns.
• Accurately compile and input information into the system.
• Generate monthly progress reports on completion status.

Skills

Detail-oriented

MS Word

MS Excel

Communication

Education

Diploma/Degree in relevant field

Job description

Up to $5,000

Central - Novena
Yearly Renewable
5 days across Monday - Sunday

• Specialist in project content, objectives, and deliverables.

• Build strong relationships by addressing participant concerns and challenges.

• Gather information through outbound calls, email exchanges, and on-site visits.

• Accurately compile, record, and input information into the system, including thorough case documentation.

• Implement strategies and initiatives to improve participation rates.

• Generate monthly progress reports on completion status and service level achievements for reporting officers.

• Assist in investigating escalated issues when required.

Requirements:

• Diploma/Degree in a relevant field.

• Experience managing large employee-based accounts is a plus.

• Proficiency in MS Word and Excel for reporting and progress tracking.

• Detail-oriented and thorough in task execution.

• Successful completion of a training course and assessments is required before operational deployment.

• Singaporeans only.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform. By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [e-mail]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394 GOREF:12154