Outreach Data Analyst

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Project Specialist to manage participant communications and ensure effective information gathering. The role requires a relevant degree, proficiency in MS Office, and strong verbal communication skills. Responsibilities include reporting, relationship building, and data management. This position is available immediately until December 2025, with yearly renewals based on performance.

Qualifications

• Experience managing large employee-based accounts is a plus.
• Strong verbal communication skills are essential for daily tasks.
• Ability to communicate effectively and manage interactions across different organizational levels.

Responsibilities

• Become a specialist in project content and deliverables.
• Build strong relationships addressing participant concerns.
• Accurately compile and input information into the system.

Skills

Communication skills

Detail-oriented

Proficiency in MS Word and Excel

Education

Degree in a relevant field

Job description

Job Detail

Working Days: 5 days across Monday - Sunday

Location: Central

Contract Period: immediate till Dec 2025 (Yearly renewable based on performance and business needs)

Job Responsibilities:

• Become a specialist in project content, objectives, and deliverables.
• Offer comprehensive support to designated participants, ensuring timely and accurate information gathering.
• Develop a deep understanding of participant's business operations and procedures to facilitate effective information gathering.
• Build strong relationships by addressing participant concerns and challenges.
• Gather information through outbound calls, email exchanges, and on-site visits.
• Maintain consistent communication with participants and stay informed about new contacts.
• Accurately compile, record, and input information into the system, including thorough case documentation.
• Implement strategies and initiatives to improve participation rates.
• Generate monthly progress reports on completion status and service level achievements for reporting officers.
• Provide information analysis and progress predictions to management and stakeholders.
• Assist in investigating escalated issues when required.
• Perform other duties as assigned.

Job Requirements:

• Degree in a relevant field.
• Experience managing large employee-based accounts is a plus.
• Proficiency in MS Word and Excel for reporting and progress tracking.
• Strong verbal communication skills are essential for daily tasks.
• Ability to communicate effectively and manage interactions across different organizational levels, both internally and externally.
• Detail-oriented and thorough in task execution.
• Successful completion of a training course and assessments is required before operational deployment.
• Singaporeans only.

https://sg.go.persolkelly.com/job/details/12154

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