Outlet Manager

WGT Events & HR Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A growing company in the F&B sector is seeking a passionate Manager to oversee all service and kitchen operations. The role requires strong leadership to foster team development aligned with the company's mission and values. Responsibilities include training staff, enhancing employee experience, and improving customer service standards. Candidates must possess at least 2 years of experience in the F&B industry, including a managerial role, to apply for this opportunity.

Qualifications

• At least 2 years experience in F&B industry including minimum 1 year in a management position.
• Passionate in F&B and dedicated to providing great customer service.

Responsibilities

• Fully master all service and kitchen operations.
• Building a strong team with company's mission, vision and values in mind.
• Train and guide all employees in accordance to company's key ideal employee and manager profile.
• Enhance employee experience while working in the company.
• Take lead in cultivating good mannerism in the outlet and increasing customer experience.
• Execute outlet action plans with goals in mind.
• Conduct analysis on reports and propose improvement plans of working practices and personal efficiency.

Skills

Customer service

Leadership

Communication

Job description

• Fully master all service and kitchen operations.
• Building a strong team with company's mission, vision and values in mind.
• Train and guide all employees in accordance to company's key ideal employee and manager profile.
• Enhance employee experience while working in the company.
• Take lead in cultivating good mannerism in the outlet and increasing customer experience.
• Execute outlet action plans with goals in mind.
• Conduct analysis on reports and propose improvement plans of working practices and personal efficiency.

Requirements:

• At least 2 years experience in F&B industry with minimum 1 year experience as managerial position.
• Passionate in F&B and great customer service.

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We regret only short-listed candidates will be notified.