OUTLET MANAGER

Pontian Star Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Pontian Star Pte. Ltd. is looking for an experienced Outlet Manager to oversee operations at their restaurant in Bedok North East Region, Singapore. The role involves managing staff, enhancing customer experiences, and driving business growth. Candidates should possess a minimum of 3-5 years of relevant experience and strong leadership skills, along with a commitment to exceptional customer service and operational excellence.

Benefits

Competitive salaries

Comprehensive benefits packages

Opportunities for professional development

Flexible work arrangements

Qualifications

• Minimum 3-5 years of experience in a similar role.
• Strong leadership and management skills.
• Proficient in financial management and customer service.

Responsibilities

• Manage daily operations of the restaurant.
• Lead and develop a team of staff.
• Implement operational policies for quality and efficiency.
• Analyze sales data to improve profitability.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer Service

Financial Management

Problem-Solving

Decision Making

Team Development

Communication

Job description

About the role

Pontian Star Pte. Ltd. is seeking an experienced and dynamic Outlet Manager to join our team at our location in Bedok North East Region. As the Outlet Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, managing staff, and driving business growth. This is a full-time position with competitive benefits and opportunities for career advancement.

What you'll be doing

• Manage and coordinate all aspects of the restaurant's operations, including scheduling, inventory management, and financial reporting

• Lead, motivate, and develop a team of front-of-house and back-of-house staff to deliver outstanding customer experiences

• Implement and monitor operational policies and procedures to maintain high standards of quality, efficiency, and customer satisfaction

• Analyse sales data, identify trends, and develop strategies to improve profitability and drive business growth

• Liaise with suppliers, vendors, and other stakeholders to ensure the smooth running of the restaurant

• Collaborate with the management team to develop and execute marketing and promotional plans

• Ensure compliance with all relevant health, safety, and regulatory requirements

What we're looking for

• Minimum 3-5 years of experience in a similar Outlet Manager or Restaurant Manager role

• Strong leadership and people management skills, with the ability to motivate and develop a team

• Excellent problem-solving and decision-making abilities, with a focus on creating solutions

• Proficient in financial management, including budgeting, cost control, and revenue generation

• Strong customer service orientation and the ability to deliver exceptional dining experiences

• Excellent communication and interpersonal skills, with the ability to liaise effectively with all stakeholders

What we offer

At Pontian Star Pte. Ltd., we are committed to providing our employees with a rewarding and fulfilling work environment. This includes competitive salaries, comprehensive benefits packages, and opportunities for professional development and career advancement. We also prioritise work-life balance and offer flexible work arrangements to support the well-being of our team.

Apply now for this opportunity to become the Outlet Manager at Pontian Star Pte. Ltd.