Outlet Manager

WaaCow; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

WaaCow, a contemporary Japanese restaurant, is seeking an Outlet Manager to lead its service team. The role involves enhancing guest experiences, managing staff training, and ensuring smooth restaurant operations. With competitive salaries and significant growth opportunities, this is a chance to be part of a dynamic company recognized in Singapore's food scene.

Benefits

Competitive salary with performance bonuses

Annual leave, Birthday leave, Family care leave

Medical & insurance coverage

Great growth opportunities in the F&B & hospitality

Qualifications

• Natural leader who can inspire and manage a team effectively.
• Outgoing personality with top-notch communication skills.
• Problem solver who can stay calm during peak hours.

Responsibilities

• Lead and inspire the service team, scheduling shifts as needed.
• Enhance guest experience by addressing issues promptly.
• Upsell and drive revenue through promotions and recommendations.
• Ensure smooth front-of-house operations.
• Oversee cleanliness of dining areas and equipment.
• Manage stock and assist with daily sales.

Skills

Leadership

Communication

Problem Solving

Customer Service

Education

Experience in the hospitality field

Job description

Waacow is a contemporary Japanese restaurant serving up mouthwatering donburis, and We’re looking for a passionate, people-centric Outlet Manager to lead our service team and bring our vision to life each day.

As our Outlet Manager, you’re the heartbeat of our front-of-house operations. You’ll lead, inspire, and empower our team to create memorable moments for each guest while keeping the vibe fun and engaging. You’ll be a problem-solver, a motivator, and a host all at once, bringing your own style and flair to every shift.

What You’ll Be Doing:

• Lead the Team: Inspire, coach, and train staff; schedule shifts as needed.

• Enhance Guest Experience: Go above & beyond to make each guest feel valued and address any issues promptly.

• Upsell & Drive Revenue: Spot opportunities to recommend specials, promotions, and popular items to boost sales.

• Streamline Operations: Ensure smooth front-of-house operations, from seating to table turnover to feedback management.

• Maintain Cleanliness: Oversee cleanliness of dining areas, dishware, and equipment.

• Inventory & Miscellaneous Duties: Manage stock, handle daily sales and invoices, and assist with other tasks as needed.

What We’re Looking For:

• Service Starfor creating unforgettable guest experiences

• Natural Leader who can inspire & manage a team effectively

• Outgoing Personality with top-notch communication skills

• Problem Solver who can stay calm & efficient during peak hours

• F&B Enthusiast with experience in hospitality/related field

Why Join Us?

• Be a part of a dynamic and growing company, voted a Burpple Hot 100 winner and the best beef bowl in Singapore!

• Competitive salary with performance bonuses!

• Annual leave, Birthday leave, Family care leave

• Medical & insurance coverage

• Great growth opportunities in the F&B & hospitality.

Apply now to join Waa Cow!